After much anticipation, Uber and Lyft will be available in Rochester starting 12:01 am on Thursday, June 29th, 2017. With limited transportation options available to RIT students, this service is one that should be highly taken advantage of. To become familiar with the two ride hailing companies, here’s what you need to know:

How does it work?
To gain access to Uber or Lyft, you have to download an app to your smartphone. The Uber and Lyft apps are available for free download in the Apple and Google Play app stores. Once you open the app and enter your information, you plug in the address of where you want to go and summon a ride. From there, you’ll be able to see the price of your trip before you accept it. Next, you wait. If your driver has any difficulties locating you, you have the ability to text or call them to tell them exactly where you are. Once in the car, sit back and enjoy the ride.

Ride hailing etiquette
While ride hailing is an easy option for travel, make sure the feeling is reciprocal by being a good passenger. Uber offers drivers the option to give you a Passenger Rating. These ratings come in handy for drivers when identifying who to pick up. The better your rating, the more likely you are to get picked up. Protocol & Etiquette Worldwide offers a comprehensive list of proper etiquette when using a ride hailing service. Here are some noteworthy ones:

Be Timely: Order your ride when you’re 100% ready to go. The driver may be around the corner, so don’t make them or other passengers wait.
Driver Confirmation: Confirm the driver’s name, face, vehicle and license number before entering the vehicle.
Speak Up: Share your thoughts politely if the driver is using a non-preferred route, driving too fast, etc. If they don’t listen, provide specific feedback.
No Mess: No feet on the seat, eating, drinking alcohol or any beverage, smoking e-cigarettes, barfing, changing diapers or messy behavior. Take your trash with you.
Tipping: Tipping for great service is the best way to show appreciation to your driver! Both services offer the ability to tip right from the app.

Get out there, Tigers! Rochester is full of adventures just waiting for you.

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